Posted by 1 day ago. Ordered Friday, dispatched Saturday, not here Sunday (They have delivered many times on a Sunday), Not here Monday with 48 minutes remaining until 8pm. Close. A week ago I placed a pretty massive order on Amazon for Christmas. ... help Reddit App Reddit coins Reddit premium Reddit gifts. The carrier might have more information about the location of your order, or even a photo of where it has been left. When UPS Says Delivered But No Package Amazon, What Should You Do? If you genuinely don't have the stuff then go down the chargeback route. We’re new to amazon selling. Also, check with everyone at your address, as another person there may have received or … If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. Why contact the carrier? Ask him about the whereabouts of your package, and if he has delivered it, to whom. It means it's late and you're entitled, in the terms and conditions of Amazon Prime, of a month of free Prime. Not looking good Amazon. I really don't know whether I'm being unreasonable here - but as an Amazon Prime user I get next day delivery. Amazon says package was delivered, but it’s not here. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customer’s “parcel locker.” Not all addresses get deliveries directly to their doors. Talk to your neighbors. Although this matter is unlikely to happen, get yourself prepared about things to do when the delivery is confirmed, yet you get nothing will help you in many ways to stay in control. Get on the phone as soon as 8:01 happens and get your free month! I have said this before on here and I mean no offense, if you are trying the old delivered not received con just call a halt because they are satisfied with the proof they have that you are now in possession of the order. 2. Until this week, that's always been at a reasonable hour - maybe up to 7 pm, but no later - tonight, they turned up at 9.15 - at which point I was in the middle of complaining to their online chat people who were assuring me delivery would be before 10 pm. A customer just sent me a message through amazon that they haven’t received their package. Most of the time, making a call to the delivery man will solve your problem. – No matter what the reason, it really is frustrating when you figure out that UPS says delivered but no package amazon that is delivered. 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