if I catch after the first cycle or two, I can just reach up and touch the cubes and they fall. For Frigidaire Ice Container Assembly (Part Number: AP4300933) Answer or Comment. Try the dispenser, if the water flow improves from the dispenser, the filter is clogged and needs to be replaced. Email. My ice maker will not crush ice, but will dispense the regular cubes. You can use a multimeter to test the motor for continuity. Remove the ice storage bin from the freezer and break clumped up ice with your hands. Check all water connections for pinched or bent lines. View all Questions. If you hear a snap, reinsert the bucket and try Cubed ice again. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. If you've chosen cubes but get crushed ice instead, there's no need to worry -- the unit isn't broken. Why Does the Ice Maker in the Refrigerator Not Work? If the motor is getting power, but it won’t run, replace it. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Once you’ve determined that your ice maker has power, the next step is to make sure it has a steady water supply.Check the water reservoir and add water if needed. The water supply line leads to the water fill valve in the refrigerator, which is controlled by an icemaker thermostat.The fill valve sends water through a fill tube into a mechanized ice maker assembly that includes an ice mold. In Canada, call 800-561-3344. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. This is a common problem. Inspect the dispenser actuator—if it is broken, replace it. To determine if the motor is defective, first determine if the motor is getting power. We're here to help. Hold times are long. If the refrigerator ice maker is not working the water filter might be clogged. If the entire dispenser system is not working, the control board is more likely to be at fault. Cause 1: Ice Maker Switch Turned Off It hangs up between the edge of the icemaker and the wall in the icemaker cabinet. View All Refrigerator Switches. What Kind of Problems Can People Have With Their Home Refrigerator? The ice maker receives water from the water inlet valve and will freeze until ice cubes are formed. For immediate assistance, please reach out over our live chat or by phone. Help An ice maker receives water through a small, 1/4-inch water supply line that runs from the refrigerator to a water pipe (or a water filter). This helps clear out the cubes that may otherwise hinder the icemaker's operation. If the ice storage bin gets too full or isn’t used often enough, slight melting and refreezing may cause ice cubes to stick together in clumps, making it impossible to dispense them. © Copyright 2020 Hearst Communications, Inc. If one of the dispenser switches is defective, the dispenser will not work. If the dispenser solenoid is defective, the dispenser door won’t open. The ice maker will continue the process until the ice bucket has reached the limit. Not only do hollow cubes melt almost instantly and shatter when they hit the bottom of your glass, but your ice maker is functioning properly otherwise. The ice maker is model #GSI-26. Read your refrigerator's instruction manual for directions on how to locate the ice cube ejector gear. If low water pressure is to blame, the refrigerator also won't dispense water properly. Try changing the water filter. I have a Frigidaire refrigerator model #PLNS69EESS5 the ice maker will only dispense crushed ice even if it is on the ice cube selector. The ice maker assembly is used to produce ice for your refrigerator. If no ice cubes are behind the bucket, try to dispense ice with the bucket removed. It is more likely that a single part has failed. Its compact and contemporary design makes it easy to transport and stylish to display. In addition, check the dispenser actuator pin to ensure that it moves freely. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. So when you open the freezer door the crushed ice falls to the floor. If the ice maker still does not eject ice and the freezer is at the proper temp, the ice is not jammed, the ice is not piled up in storage bin, and the refrigerator has been reset, you need to check the ice maker parts to confirm which part is at fault. Frigidaire's 26 lbs. We finally got it working that night, but by morning had quit working again. Faulty Door Switch. Shipping all 7 days! Ice Cube Ejector Gear. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! The ice is made and pushed out of ice maker, but does not fall into the bucket. You may experience long wait times or delayed responses reaching our Customer Engagement Center due to changes we’ve made to protect our colleagues and communities due to COVID-19. Problem: Ice clumps. Ice maker won't dispense ice is the 8th most common symptom for Frigidaire FGUS2642LF2. She writes travel and budgeting tips and destination guides for USA Today, Travelocity and ForRent, among others. If the control board is faulty, it may stop supplying power to the entire dispenser system. It just started last night when a piece of plastic fell out in a drink - that looks like it may be part of something that crushes the ice. Ice Maker and Water Dispenser Troubleshooting - Refrigerator. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. GE Appliances: Refrigerator - Crushed Ice Only, No Cubes, Hitachi Home Electronics: Frequently Asked Questions, How to Troubleshoot Ice Makers in Fridges, How to Clean an Ice Maker With Water on Side by Side Refrigerator. I made sure the plug was securely connected at the hinge, but it was still not working. In some cases, there may not be enough water flow to the ice-making unit, or an ice buildup may block the mechanism that moves when switching between cubes or crushed ice. still not dispensing ice regularly by: Tiffany After unplugging the refrigerator and plugging it back in, the ice dispenser continued to work for about 2 days before stopping. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. The dispenser control board governs most of the functions of the dispenser system. 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